refund policy

if zingiez isn't your frequency, we'll fix it.

returns

unopened tins: return within 30 days of delivery for a full refund of the product price. email hello@zingiez.com with your order number for a return label.

opened tins

because zingiez is an ingestible supplement, we can't restock an opened tin. but if the product arrived damaged, defective, or just isn't right, email us within 30 days and we'll refund or replace it. photos help.

refund timing

refunds go to your original payment method within 5-10 business days of our approval.

retail purchases

bought zingiez at a store? returns go through that retailer's policy.